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Switching Host – How To Know When To Move To A New Hosting Company
If you have a business website, you might be considering moving hosting companies. However, this is a big decision and you need to carefully consider this. If you are unsure about whether you need to move to a new hosting company, there are a few factors to consider.
Increase In Downtime
When your website cannot be accessed by users, it is considered down. This downtime could be a second, but these seconds add up and will impact your traffic and conversions. Downtime will make your website seem unreliable and reduce the overall quality assessment.
If you are experiencing more downtime than usual, you should consider a new web host. Downtime will cause your search engine rankings to drop as well because the Google algorithm will take this into account. If you are going to move to a new hosting company, you have to find out what uptime they offer.
Your Website Loads Slowly
While there are many elements on your website that can slow the loading speed, the wrong web host can also contribute to this. If you have taken care of all the other elements on your website, but it is still loading slowly, you need to consider changing your host.
If you have shared hosting, your server could be too crowded and this will lead to slow speeds. While you can upgrade your hosting service with your current provider, another hosting company may have better services. Server location can also play a role in this and you need to work with a hosting provider that offers servers where the majority of your traffic comes from.
Customer Service Is Not Helpful
If you have problems with your web host, but find that the customer service is not helpful you need to consider changing web hosts. You do not want to stay with a web host that does not offer the support you need. If something goes wrong with your website, you will want support to help you as soon as possible to get the website back up and running.
You should also consider the type of support you can get from the hosting company. Ideally, you will want multiple channels for contact to ensure you get help when you need it. Live support options are the best and many web hosts offer this.
You Need More Space
Over time, websites grow and need more space to work correctly. Your current host might have been ideal when your website first started, but it may no longer fit your needs. While you can upgrade your hosting package, a new hosting company may be the best option. Certain hosts are known for better service for high-traffic websites than others.
There are many reasons why you might want to change web hosting companies. To determine if this is something you should do, you need to consider certain factors. These factors include the level of customer service you get, the speed of your website, the amount of space your website requires and the downtime you experience.